Hi All,We have setup Single number reach for staff on our CUCM 7.1.5 telephony system and I have been asked who is charged when a call answered on a remote destination.Look forward to your response.Silas
hi i have cucm integrated with cisco unity connectioni would like to configure auto attendant (AA) to realize this scenario:if i call for ex: 999 i get auto attendant and then it ask meto get sell service press 4000 , to get technical service press 4...
HiI want to know what is the cost crossover point of on-premise & cloud base UC. In which point hosted UC is less expensive and is which point more expensive compare to on-premise solution. Any TCO calculator is available in Cisco?Please help. Thanks...
Hi, All my 2500 phones are at sccp.9-4-2-1.cop.sgn version. Is the 10.5.2 CUCM come with sccp.9-4-2-1, if not : Wich step to load 10.5.2 device pack ? wich step to load locale installer ? or wich step to modify device default loads file ...
Hi everyone,I have a Unity Connection 10.5 server with about 375 voice mail accounts.A few users are WAY over the send / receive quota. I've asked them repeatedly to please clear out some messages, but they never do anything about it because they don...
I have a MRG consists of two CFB, it is found one is registered with CCM, the other is not. some users complain that the ad-hoc conference soft button is not working. So is that due one of the CFB is not registered? (I know all same type of resourc...
I am currently setting up a test setup of the Manager Assistant Console in proxy mode and have a few questions about the proxy lines and the intercom lines. In the setup guide, Manager and Assistant Phone Configurations tell you to configure the phon...
Hi EveyoneWe are looking at moving our VM system from Unity to Unity Connection and I wanted to know can someone point me in the direction of what can I use to move my users and call handlers from Unity to Unity Connection. Thanks in advance for the ...
HiI am trying to do some maintenance on my VG224. I have a phone that is no longer in use. I have unassociated the mac address from the DN and but I wan to know if I can just delete the device so it will unregister or if I need to do some other pro...
Hello, It's all in the text. In CUCM 9.1.2 and later, is there a way to connect onto a sub or a publisher using an SFTP client ?If yes what are the priviledges necessary do do that ? Thanks
Hi All, Kindly help me to fix the issue. H323 gateway with 2 E1 trunk with different DID ranges are displaying wrong caller ID . All ports of H323 GATEWAY is chooses for calls and that too the channel selection is circular. The outbound calls going t...
Hello - we are running 10.0 UCCX and looking to see if +E.164 is supported. The issue we have with this is that with agent desktop it does not allow the + sign in the extension field. IS there a work around for this?
we have unity connection 7.1x that has users synced from ccm - the users alias and extension is the ipphone extension, eg alias is 8506357 and so is the extension.we wish to migrate to cuc ver 10.5 - the users from this system are ldap synced so the ...
