Unified Communications Infrastructure

Hi All, We are planing to do a 4 server CUCM upgrade (physical to  VM) from ver 7.1.5 to ver 10. Below is the plan - Upgrade the CUCM on current MCS servers to ver 9 (bridge upgrade) and take a DRS backup- Install CUCM ver 9 on VM and perform the bac...

Hello, I'm looking for a monitoring solution to detect BBU failure for our UCS C210 running CIMC 1.4(3p)Two leads that come to mind are- SNMP- LSI MegaRAID Storage Manager SNMP, the OID CISCO suggests to do that is 1.3.6.1.4.1.9.9.719.1.45.11.1.9 (bb...

HiI have a problem. There is no video in case of calls 9951 or Jabber. System version: 8.6.2.24901-1In settings of phones video is enabled and MTP resource is added. Camera is on and show picture.  Settings of system default arguments. Phones is work...

I have 2 WLCs, 1 WCS, and Prime 2.1. I was getting my email notifications ok.  But since I upgraded my WLCs from 7.3 to 8.0.110.0 I am getting double notifications, and I also noticed that now I am getting "associated to controller" notifications wit...

Hello - I'm trying to figure out if there is away with a call handler that someone can call to go directly into someones mailbox without riging the phone.  Internally the end users dial * and the extension.  How can we do this when someone is externa...

Hello All, I'm trying to use Domino LDAP in CUCM 9 to import users. My configuration is:LDAP System:OpenLDAPuid I have added LDAP Directory and everything seems okey. When run Perform Full Sync Now and go to User Management -> End Users I cannot find...

I`m looking for a way to have users call in to a number and then route that call out to several external cell phones without any prompts or menus just route the call out.

Hello,We recently upgraded to 10.5 and now the debugger will not work as did before. I will pick a file and it loads it but its not correct. Its showing an old version and I can't seem to change it. Does anyone know where I can update this? It used t...

Hello,I have a IPVC-3515-MCU12 appliance that I'm looking to integrate it with CUCM for video conference for 9971 IP Phones, the device only has an IP address configured, actually I'm stuck because I don't have access via GUI (there is no response), ...

I just noticed that we dont have a company directory or a personal directory option on our phones when we press the Directories button.  I havent got a clue where to look to configure this.  Can someone point me in the right direction.

Hi all, I am trying to build a lab which integrates CUCM, CVP, ISR and other component but not finding any useful doc for the same. Since new to voice any help here would be appreciated. Attaching the topology diagram.

Is it possible  to have Phone A roll over to Phone B  from 8 to 12 and then have Phone A roll over to Phone C from 12 to 5

Can anyone supply me with a URL for downloading a basic user's guide for the UC 7937 Phone?