Unified Communications Infrastructure

Resolved! Unity Connection 10.X TTS Function

Hi EveryoneI wanted to know can someone point me in the direction of a document that can show me how to setup TTS function for Unity Connection 10.X, my manager came to me and wanted to know can we have this setup because several of the lawyers in ou...

UC Jump from 7.1.5 to 9.1

Hello Friends, I am skeptical about the outcomes of doing a JUMP from CUCM versions 7.1.5 on an MCS server to 9.1 on a virtualized platform. I have a pub and 2 subs and I understand how to go about it. My question is, do I need to purchase Licenses ...

CUBAC transfers the call to operator, and the phone is automatically answers

Hello,One of our customers has a CUBAC. When one of the operators drag and drop a call to his phone, the phone is automatically answers by speaker with 0 delay. I changed the autoanswer time to 10 in CUCM but the phone still auto answering the call a...

CUCM upgrades and phone firmware

The last time we did a CUCM upgrade (8.5 --> 8.6), the biggest thing that didn't go well was in regards to firmware. The vast majority of our phones (7962s, 7965s) stopped working properly. They handled calls fine, but the Corporate Directory and o...

What is the replacement sku for ANLG-DEV-ADD?