Unified Communications Infrastructure

What's the difference between Prime Collab Deployment (PCD) and Prime Collab Assurance and Analytics or Prime Collab Provisioning??PCD contains all 3 applications?? Regards,Juan Carlos

Hi EveryoneI'm currently working on moving all of our remote sites off of there CUCM 4.3 servers and leaving just the gateway to create a centralized call processing model. I've done all of my pre configuration for the other sites inside of my CUCM 1...

Hi We are proceeding with migrating from CUCM 8.0 and Unity 8.0.3 (Windows, not Unity Connection) to CUCM 10, Unity Connection and IM/Presence.  Due to various pressure from business we had planned to migrate CUCM from 8 to 10 first and then follow u...

Hi EveryoneI posted a question a few hours ago about CSS and PT because I couldn't make offnet calls when I associated the patterns to the RL.But what the issue was I had the wrong GW in the RG and the RL was pointing to the wrong device. I fixed tha...

I recently upgraded to Cisco Prime Collaboration Assurance and Provisioning. After adding in my Call manager (10.0.1) sub and pub I started an infrastructure sync. This has not been running for 72 hours and I have no way to cancel it.  Any help would...

HiMy customer is migrating from CUCM 7.1.5 up to CUCM 10.5. I believe a direct upgrade is possible. They have multiple 7911, 7941 and 7921 phones running on CUCM 7. Will they be supported on CUCM 10.5? Also, there voice gateways are 2811 and 3825 rou...

HiWe currently run CUCM 8.6.2CUPS 8.6.4CUC 8.6.2I am planning on upgrading our exchange 2010 server to version 2013 and have found that CUC has an 8.6.2 SU3 update which will make it compatible with exchange 2013I cannot find any information on CUPS ...

Hi EveryoneI have a question, I have a phone at my desk that I’m trying to test with the new settings that I've created and everything works until I change the directory number CSS. Currently the CSS that works is the unrestricted CSS and I want to u...