Unified Communications Infrastructure

Hi Everyone, I am trying to test activating phones via RMA and am having issues getting it to work. I tried following the guide on Cisco Bug: CSCvs42535 but am getting nowhere.I thought since our jabber clients are working with no issues, using MRA t...

Hi Folks,     Trying to use WSAPI to gather CDRs from a CUBE.  I can get the app registered and it receives CDRs but fails after a time due to an inaccurate ResponseXcdrProbing message my app sends back.  I followed the example of the xcc probing res...

Hi All,we are going to add another remote office to our corporate network. Regarding telephony, the new site will have its own ccs, location, partition, etc.I am wondering if there is a template as to what needs to be done. Just want to make sure tha...

Hi,I want help with creating an Application user on CUCM, I already created the user but I need to give the user limited permissions.the remaining permission I need to give is the ability to manage end users.for example: User management > end userto ...

If anyone has experienced what I am asking would a appreciate some guidance. I have setup some interview handlers and the problem i am having is when they retrieve the responses from the voicemail box they play fast in sequence, is there a way to ins...

Dear All,SIP trunk integration exists between 3rd Party PABX and CUCM. The requirement is that 3Party PABX registered phones in the locally should use CUCM SIP TRUNK  & Voice Gateway to make PSTN calls. Will this be possible? The route pattern needs ...

I recently upgraded my corporate UC systems to 12.4 (from 11.5) in order to implement OAuth for security vice CAPF on Jabber devices.  However, once the security profile is set to OAuth, soft phones fail to register through MRA (on Prem devices conti...

Hi All We recently upgraded from UC 10.5.2 to 11.5.1 (CUCM,CUPS and CUC). We use Jabber for Windows and MAC devices, all working well, but all 3rd party XMPP clients can no longer authenticate. Looking at the debug logs of an XMPP client (such as Pid...

Carrier -- SIP Trunk -- Audio Codes SBC -- SIP Trunk -- CUCM -- CIPC/PhoneInbound and outbound calls to CUCM receiving Destination Cause Value 2801795135 in CDRCDR for Inbound - Destination Cause Value 2801795135 and Number not in use for caller, Cal...

Is it possible to create an sLRG that is on another cluster?Use case: a business unit in Asia cluster is primarily working with customers in the Americas cluster. For this group, I want to set their sLRG to a gateway in the Americas cluster.I'm think...