Hi Experts,It is my first time to install Prime Collaboration Assurance and I have the license file. I tried uploading the file but it says file upload failed. Is there a way for me to do this on cli or what do you think is the problem?
Dear Community,I've successfully federated CUP Server with Lync 2010 via direct federation. Both Jabber and lync can see each others presence status and can send messages to each other.Unfortunately, there is one big issue: After a while, lync client...
Hi Team,we have setup with Avaya 1230 SIP Phone,and this phone we added to CUCM using "Third Party Basic SIP Phone" option. Once registered with Call Manager "Date and time" in SIP Phones was showing fine.we have reset the entire device pool, after t...
Hi all,We frequently face problems/inconstintencies with the LDAP integration. The error message is : 'Wrong LDAP User Search Base DC=com, DC=tr while Connecting to ldap://' the user search base is correct and we use the same config at different clus...
Hi,I have lab CUCM and "Jabber for Desktop" client, i am trying to connect from desktop jabber client to Callmanager.Authentication from desktop client to callmanager is successful but it can't able to register csf device on callmanager.I have create...
Hi!!!!!Does any one knows where are the unity event logs in 9.x, recently my Unity VM died i had to restart and everything worked fine but i what to know what happend... Can any one tell me where i can find the logs Thanks
Good day,I´m gonna make my first installation of cisco prime collaboration assurance, analitycs and provisioning. I´m thinking make this in the same server where currently is working mi CUCM and Unity, i want know which is the best practices of cisco...
I have a Unity Connection 8.5 Cluster and I have assigned agents on our helpdesk to the Help Desk Administrator Role. When looking at the Roles page the Help Desk administrator has right to (as per the text on the page) "Resets user passwords and un...
Hello, i am trying to troubleshoot a problem with bacd, i want to press 0 to reach huntlist 520 and throught it extension 100 and press 1 for the 510 huntlist and press 2 for dial by ext. Everything is working except when i press 0 i am reaching the ...
Hi,our Analytics evaluation had expired and I would like to get rid of that message and redirection to License Management page after every logging in the Prime web GUI. There is a method how to disable Analytics described in Cisco Prime Collaboration...
I have a very simple beginner question I would've thought would be really easy to find the answer, but so far, I have not.To set up a call system call handler for your basic company main number, do I need a physical phone with the number attached to ...
Hello!We are working on a migration from Call Manager 6 to Call Manager 10 and Unity Connection 10.Currently, we have an scenario with 15 remote locations, and each one has 1 Cisco 3825 voice gateway version 12.4, with SRST and an AIM-CUE module.The ...
Hi..We have a Cisco ccm 8.6, from the CCM we have sip trunks against our Sip servers behind the Cisco platform.The issue i'm having is that the ANI (Calling party number) is shown as +46 (Sweden) in the from field in the invite to our system.Is ther...
Hi all,We have recently installed an Attendant Console 9 server which is all working fine. However, when a call comes in to the Console and operator transfers it off to an internal extensions, users are reporting that they see the CTI port DN on thei...
Hi,Can please somebody help me in accessing UCCX DB directly from any DB viewer software.. i want to check what information UCCX stores in DB against calls made by customer.. Thanks
