Unified Communications Infrastructure

Can anyone please throw some light on Addon licenses that we need to pick for existing deployment. Scenario: I want to migrate 1000 DLU's to 9.x for which i will pick 'LIC-CUCM-9X-ENH-B' under R-UCL-UCM-LIC-K9 bundle and I need additional 300 enhance...

Hello,I am having an issue with CISCO CUEAC v9 BLF with extension mobilityI am working with :CISCO CUCM v8.6.2 SU1CISCO  CUEAC Server v9.1.1.10CISCO CUEAC Console v9.1.1.1372               An end user is logged on an IP Phone with Extension Mobility ...

I downloaded Viewmail 9.0 but failed installing, after I upgraded my outlook from 2010 to 2013, it shows "no supported version of MIcrosoft Outlook was found"

Do the CUxAC consoles have the capability to have operator usernames imported via LDAP, or less preffereably AXL, instead of having just local operator usernames and passwords? Thanks!          

We have a setup wherein we have integrated ARC server for exchange console services to the call manager.In our cluster CTI Manager services are running on two subscribers-one of them is a primary and the other is secondary.Similary , we have ARC serv...

Hi All,Can i make my CUE to be dialled from external numbers, for example if i am out of the office and need to check my voicemail can i dial a certain number to be connected to my voicemail. Do i need to create a dial-peer.Currently that's the confi...

Hi everyone,We  have a job coming up where we will need to integrate a NEC NEAX 2400  IPX PBX with Cisco Call Manager Buisness Edition version 9.x that will  be installed at a existing building. I am hoping someone has done an  integration similiar t...

I am having a problem with a third-party CTI application (AMC Technology - Contact Canvas) for Salesforce. Some of our users share line's but each line that is shared has one primary owner. In other words, the line is present in case the owner (prima...

HiThe title pretty much says it all I'm following the installation guide for Click to Call 8.0 here http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/8.0/english/install/guide/c2c_install.htmlBut I have CUCM 9.0 and I can't find any in...

I am trying to understand what is required at the central and branch locations for the 'new' version of SRSV.I I am only able to find 'old' documentation for the 7.1 etc release that I thought was pulled back.My customer is running Unity Connection 9...