Unified Communications Infrastructure

Cisco Unity (Windows) MWI not working/Doesn't Refresh.

Good Morning AllWe have an issue which we have been working on for a while and we cannot come to the bottom of this.The background to the issue is that the customer changed their Domain Controller in their AD and now we have found that MWI does not w...

Resolved! Migrating from BE5k to CUCM 9.1 and Unity Connection 9.1 (not BE6k)

Hello,We are starting to embark down the road of migrating from our BE5k system, to separated CUCM and Unity 9.1 systems on UCS Blades running ESXi. I was wondering if there might be some documentation already existing on how we might accomplish thi...

CUCM 9.x Licensing

Hello,I installed CUCM 9.1 just to practice for my lab. Do I need to install a license to be able to use this version 9.x in full mode like I did with 7.x without any issue ? I heard people saying CUCM 9.x needs a license to operate. I am not using t...

Is CUC integration with Gmail being considered?

I am having more and more customers running Unity Connection ask me when Cisco will support message sync with Google Mail instead of Exchange or Office365. Is this on the roadmap as a possibility in the near future?Thanks in advance,Jeses Hindmarsh

UC 520 CUE session not starting

Good Evening all,I am trying to initaite a session onto the CUE module of my UC 520. It just continuously says waiting.I have tried clearing the session but no luck. I can ping the service module and everything seems to be setup correctly.Does anyone...

where can I download the SIPDefault.cnf and SIP<mac>.cnf

I was wondering if any one could point me in the right direction regarding where I can find these two .cnf files required for getting a Cisco phone to register with Call Manager via SIP..SIPDefault.cnfSIP<mac>.cnfI am reading this:http://www.norgie...

how can I connect a Cisco 7940 phone to a trixbox via SIP

how can I connect a Cisco 7940 phone and CIsco 7970 to a trixbox via SIP

User on CUC

I have a user on CUC who left the work and I gave the user phone number to a new user. On CUC when it sync with LDAP I still can see the old user profile, how can I change it to the new user profile.Many ThanksSenan

Tranfering SRST license from 2800 to 2900

Is it possible to transfer SRST License from 2800 to 2900 voicegateway. Customer will show the followings,Customer will show proof of purchase for the SRST licenseBought a new ISR-2900 routerPlan to transfer SRST to RTU(Right To Use) to the new 2900T...

CUBAC/CUABE overflow issue

Hello support teams. We have 2 operators each in their own queue. Calls are delivered to a hunting number in CUCM that delivers calls in circular hunt to the DDIs of these 2 numbers No operator overflow has been defined and works fine. Overflow num...

Delay between Unity Connection and Exchange 2010

All,We are experiencing a weird issue in our Unity/Exchange environment. We have Unity Connection 8.6 and Exchange 2010 SP2 RU6. We had been working fine up until a month ago, and now when users get a voice mail, their MWI lights up, they can access ...

Important Updates Required for CIsco Unified Communications Manager Versions 7.1 - 9.1

Folks,I recently received an Email our Cisco SE letting us know about a specific security hole in CUCM that I figured that you might be interested in:As your account team, we wanted to make you aware of an important update to Cisc...

Voice mail alerts as email for alternate extensions for a single user

User has 2 lines on his cisco 7965 phones, we have configured one line as main and other as alternate extension on cisco unity connection, the user is receiving email notifications for voicemail alert for the main line, but not for alternate extensio...

BE6K redundancy

So i have a client who is migrating to BE6K and i am planning to deploy 2x BE6K on UCS but i cannot find what the average failover time is as the redundancy is a manual failover from the documents i have seen. Anyone know or can point me in the right...

Resolved! Two unity express with call manger

Hello Team,Is there any option we can integrate two unity express with call manger,our customer having two CUE module and 2921 .Thanks in advance

Unified Communications Infrastructure

Forum Posts

Cisco Unity (Windows) MWI not working/Doesn't Refresh.

Resolved! Migrating from BE5k to CUCM 9.1 and Unity Connection 9.1 (not BE6k)

CUCM 9.x Licensing

Is CUC integration with Gmail being considered?

UC 520 CUE session not starting

where can I download the SIPDefault.cnf and SIP<mac>.cnf

how can I connect a Cisco 7940 phone to a trixbox via SIP

User on CUC

Tranfering SRST license from 2800 to 2900

CUBAC/CUABE overflow issue

Delay between Unity Connection and Exchange 2010

Important Updates Required for CIsco Unified Communications Manager Versions 7.1 - 9.1

Voice mail alerts as email for alternate extensions for a single user

BE6K redundancy

Resolved! Two unity express with call manger

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Match inbound dial-peer CUBE

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