Unified Communications Infrastructure

CUCM 6.1.2 Call scenario design

Hi,I'm having trouble figuring out a call scenario for CUCM 6.1.2. The idea is:After someone (outside) calls a direct number, the phones of a group users ring (all at the same time). If no one answers, the call is forwarded to different number (e.g.N...

Resolved! Max calls, Busy Trigger, Shared Line & Second Call

Hello,Following situation :1 x Deskphone with shared line 5000 , 1 x WLAN phone also with same shared line 5000.If I get now a call and using the Deskphone then I can get a second call on my WLAN phone .I´m searching now for a solution that the call...

Attendant Console on Citrix/VDI

Hi,Can anyone confirm if the Cisco Attendant Consoles(Department/Business/Enterprise) CLIENT application is supported on virtual desktops? I am specifically looking for support with regards to Xenapp with published desktop.I heard 9.1.1 would support...

Oracle ODBC Client for IPIVR

Hi there,Does anyone out there know the correct Oracle Client Software to install on IPIVR servers to allow connections from IPIVR to Oracle Databases?I have succesful connections to SQL Server databases from our IPIVRsI have also ...

IPCC Error [12005]

Hello,We have been getting this error on and off when someone logins to CTIOS desktop. the error isIPCC Error [12005]Login could not be performed - Possible causes are Invalid Instrument; Media Termination Problem or other CM issue.This error can com...

CUCM 7.1.5 to 9.1.2 Upgrade issue

Hello all,I am running into an issue where I receive the error "No valid upgrade options were found" when I attempt to initiate an in-place direct upgrade from CUCM version 7.1.5.3000-1 to version 9.1.2.1000-28 using SFTP.I have verified I am using t...

Resolved! Hunt Pilots Cut out after 4 rings?

HelloThe normal extensions seem ok but the hunt pilots seem to stop ringing after 4 rings. I have checked the 'Forward Hunt No Answer' settings and these do not seem to be configured. It seems to happen on every hunt pilot so I am wondering if its a ...

Does CUOM/CUSM with patch CUOM9.0-win-CSCud06745-3.0.zip supports CUCM 9.1.1(a)?

Thanks for any information

Resolved! UC560 / 8.6.2 - how to remotely reboot phones?

After upgrading our UC560 from 8.2.0 to the latest 8.6.2 software pack, a whole bunch of phones have not yet completed the phone load update.Apparently the UC560 gets overwhelmed by having so many phones try to contact it all at once to upgrade, and ...

Resolved! MCS 7800 no display

Hi all:I am trying to power on a MCS 7800 and re-install it but the screen just stays blank. I believe those are re-branded IBM servers but I could not find any suggestions on the Cisco nor the IBM support sites.Anyone any ideas how to get the displa...

Unity connection V8 - MVI not off after msg read

Hi ;encounter an issue that with unity connection v8. The system work fine, but how am i to turn off MWI when voice mail message been read. Curently MWI still on even voice message been read, untill i have to delete the voice mail then MWI will trun ...

CUCM Subscriber Lockout - Not able to log in to the server.

I presently having issues with Subscriber Server - I Can Not login to the server using known good passwords.Is there a password reset procedure?Is there a software boot method I can use to reset the password?I am working with CUCM Version 7.1.5.20000...

Resolved! MCS 7816H3 and auto attendant

Hi, I would appreciate it if someone could advice me on the following issue.We have a customer with an MCS 7816-H3-K9-CMB2 appliance running UCM 6.1.He wants to configure a simple auto-attendant script. what options does he have?thanks a lot

Exchange 2010 Integration with Presence 8.5

Hi,I have integrated Exchange 2010 with Presence 8.5. We have Exchange certificate from Digicert. I have imported certificates into Presence. All the certificates import fine, however, I get one error about CN name being wrong. We also have SAN names...

Resolved! Cobras not capturing SMS notification device

hi, we are migrating from unity 7.0x to Unity connection 8.6x . Cobras is not capturing the smpp provider and sms notification (as per documentation). Is there anyway we can do a bulk update in Unity Connection to add the sms notificati...

Unified Communications Infrastructure

Forum Posts

CUCM 6.1.2 Call scenario design

Resolved! Max calls, Busy Trigger, Shared Line & Second Call

Attendant Console on Citrix/VDI

Oracle ODBC Client for IPIVR

IPCC Error [12005]

CUCM 7.1.5 to 9.1.2 Upgrade issue

Resolved! Hunt Pilots Cut out after 4 rings?

Does CUOM/CUSM with patch CUOM9.0-win-CSCud06745-3.0.zip supports CUCM 9.1.1(a)?

Resolved! UC560 / 8.6.2 - how to remotely reboot phones?

Resolved! MCS 7800 no display

Unity connection V8 - MVI not off after msg read

CUCM Subscriber Lockout - Not able to log in to the server.

Resolved! MCS 7816H3 and auto attendant

Exchange 2010 Integration with Presence 8.5

Resolved! Cobras not capturing SMS notification device

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Oauth access tokens

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CuCM SQL table for shared lines

CUCM CentOS end of support