Unified Communications Infrastructure

Hi ,We are planning to integrate expressway for external users for jabber  calling without VPN.Can somebody tell me how the jabber user will login. Will he login to Presence server or Expressway server.?What will be the role of Expressway E & C in co...

Unity stopped reading display name while playing default greeting. It plays  " sorry  is not available". No display name or ext just blank.  How can we restart the feature. Thanks

Hello,We want to migrate our BE6K 9.1.1 to version 9.1.2 to test MRA features and VPN-less Jabber clients.I understand that VCS needs to be migrated also from current version 7 to new one 8.1, and I have two questions about it:- VCS Traversal calls 7...

 Dear All, I am going to implement the CME 9 on cisco router 2921. CME is connecting to other 7 to 9 branchs through VPN.Need any licenses for this type of setup?how can I connect the Other Branch CUCM with the my CME? Thanks in Advance... 

I'm trying to determine what are the possible causes a user can get logged out from the Extension Mobility session?I know one of it is when the maximum login time is reach, the user will get logged out but what other scenario's can a user get logged ...

Hello,I was wondering if it is possible to move licensing from one CUCM deployment to another and if there is anything special about the export and import process. We are essentially moving a couple of Telepresence units from our company's CUCM deplo...

I have some issue with UCS c220m3 having some issue when i power on i have check the log and get the following. Please tell me what to do to solve the issue since. 

How the license for the phones is uploaded to CME?

I have installed Prime Assurance and Analytics 9.5 SP1, but in the Enterprise License Manager Dashlet i cannot see any entry. "No data available" is displayed.I have a dedicated ELM installed for my CUCM-cluster, and in the Device Work Center the sta...

I have installed Cisco Prime Collaboration Assurance and Analytics 9.5 SP1. In the dashlet Top 5 Utilized Trunks/Route Groups i can see all of my E1 Ports, but the Utilization value is always 0%. I have seen in OM 9.0 a similar dashlet, which shows i...

Hello, My customer has an auto attendant on cuc 9. They have a complaint that sometimes system close conversation or announce error before caller can enter the 7digits extension of person they want to reach. Is there a timer I can increase to give ...

Hello,I have an existing Unity Connection 8.6 integration working with Exchange 2010 for single inbox and such. Things are working fine.I have built a new Unity Connection 9x cluster and plan to use COBRAS to migrate data but need to build the Exchan...

Dear,I am trying to configure the visual voice mail according to the link below. But I am little confuse for the voice mail pilot number,we shld create a separate pilot number for visual voice mail or the same which is created while integrating cucm ...

I am getting error when try to sync domain ldap.See complete log attached.ERROR: AAASync: Exception occured while executing syncAAAServer SA.java.lang.NullPointerExceptionjava.lang.NullPointerException        at dfc.ipt.security.aaa.AAAManager$AAASyn...