Unified Communications Infrastructure

HiHow do I get a report on CUCM or CUCM Presence and IM (9.1X) which Jabber Version are in use.When I open an enduser on CUCM Presence and IM, then I see the version of this one user. But I need a report over all.I hope this is the right forum for th...

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Hi, I was wondering if it's possible to rip a voicemail message thats been left onto the PC.We need the message for evidence so ideally it needs to be put onto some sort of usb so it can be played on a laptop.                   I understand greetings...

Hi,Apologies for noob question but is it possible to run CUCM & MS Exchange on the same UCS C server? Is there a sizing tool that will help me spec this?Rich 

Hi community.I'm looking for a 64 bit Tapi driver to connect to CUCM. From which CUCM version on does cisco provide a 64 bit Tapi driver?And is it possible to uninstall an upgrade from version 9.1 back to 8.0?Thanks for your support. PatrickSent from...

Hi I am running CUCM 9.1, CUEAC 9.1 and CUP 9.1. My problem is when i log into the attendant console client, my presence status for all users is showing as "unknown". I have configured the Presence server with the ip address of the CUEAC server Syste...

Just a quick question about prime collaboration licensing.  We have Analystics & Assurance with a 1000 mass endpoint license (for each).  We have 20000 phones total in our environment, but in our initial deployment of prime, I'm only concerned about ...

Hi I have an issue with follow equipments: 1.- CUCM 7.1.5 (Publisher and Suscriber)2.- 7975 SCCP75.9-3-1SR2-1S3.- 7965 SSCP45.9-3-1SR2-1SThe deployment of CUCM Publisher and Suscriber were installled succesfully, I used the local TFTPs servers and th...

Hi guys.I have a special case with a FXS port where I have connected an analog cordless phone, the are some problems  with the phone becauseWhen someone try to call to this phone and and is busy, the user never receives a busy tone.After a call ands ...

Hi Folks!We have three Unified Presence Nodes running with Systemversion 8.6.4.12900-2. Since I enabled RTMT Email Alerts, I get the follogin Alert from time to time from different nodes (not always the same). Strange think is, that if I check servic...

CLI= "Utils System Restart" HTTP = Step 1 From the Cisco Unified Communications Operating System Administration window, navigate to Settings > Version. The Version Settings window, which shows the software version on both the active and inactive part...

HI, we have unity connections 9.1.2 working well with exchange 2010 integration.  We have users who have access to team mailboxes (also exchange integrated) in outlook.  In our old Unity 8.x system when a voicemail was delivered to the team mailbox, ...

Hi guys, Today I would like to expose an odd behavior I am having with my CUCM v9 and I would like a few ideas of what else to check.I have a route pattern like this one: 9.1[2-9]XX[2-9]XXXXXX which works great! for any long distance number, any 800 ...

We have several operators using Attenant Console ver. 8.6.2.611 and when calls come in from one particular region, Canada, the operator can not put the  any call on hold, they get error " Unable to place call, the following error was returned- This i...