Unified Communications Infrastructure

Hi, I'm currently having troubles trying to switch my UC version from 7.0.2.20000-5 to 7.1.2.20000-2.I'm getting the following error message: Sync after switch version failed.UCM is already running on 7.1.20000-2Any insight would be greatly appreciat...

Hi,Does anyone know if it is possible to integrate CUPS with online Exchange, such as Microsoft Office 365?Thanks            

Recording Calls QuestionI recently configured the tool bar for all the agents in the call center to record their own phone calls. The question is, where are the calls stored once you stop recording the calls?I imagine the call should be a local direc...

Hi,Hope you can help me - I'm out of my depth here!So I have set up a SIP trunk (via an Enterprise CUBE) to a UK SIP provider. It works, I can place a call and it connects, two-way voice all is good. There are of course 2 call legs, one from CUCM (v8...

Hello, all!We have  CUCM 7.1.5.33900-10 installed on two MCS 7825I4 and UCCX  8.0.2.11004-12 installed on two MCS 7825I4. We want to upagrade and migrate to BE6000 version 10x.I’ve read that: “for MCS7800 to BE migrations, the included virtualization...

HELLO when I try to session CUE the system asks me to authenticate. when I use the default credentials  of the uc (cisco / cisco) nothing happens ans this is the Result; UC560 # service-module Integrated-Service-Engine 0/0 session Trying 10.1.20.2, 2...

Hi Guys,Hope someone can assist me on the following issue.I've an AIM-CUE module which one day after the power cycle, I got the following error during the module boot up."Not a cisco supported CF. Please use cisco supported CF and reinstall the softw...

Hi,I have installed CUCM 10.0.1 in virtualized environment esxi 5.1.The problem is i am not able to find the License MAC when i do show status on the console.Kindly help me out. Thanks,Jayadurai

Hi all,I am preparing to make the move to ISR G2, and was looking around on the Cisco download site before I buy any hardware. I noticed I could download the WLC application for ISM 300 or SM 700/900 without requiring additional entitlement, but this...

Setting up UCxN9 in the lab.  Trying to set up speechview. I got the demo license on UCxN9 no problem.  Speechview is complaining. Went to the license portal, and got a demo license.  Tried both the physical and virtual MAC.  ELM says the files are i...

  Hi All, If I have vulnerabilities on the presence server, how can I fix them ? I have looked in the download section if there are any security patches for my version but there isn't anything at all !! Note:I'm using presence server 9.1.1.41900-1 an...

How do you setup (1) virtual voice mailbox (not tied to a physical phone ) to send voice mail to (2) LDAP addresses? We have 2 users who need the ability to receive voice mail, via email for the (1) virtual VM box.

Hello Heveryone I have install CUCM 9.1 but I am stuck on Post install setup . asking for AXL user and Password. I have know information regarding this side can any body please guide me would be more appericiable.  many thanks in advance Faisal