Unified Communications Infrastructure

Hi,our Analytics evaluation had expired and I would like to get rid of that message and redirection to License Management page after every logging in the Prime web GUI. There is a method how to disable Analytics described in Cisco Prime Collaboration...

Hello!We are working on a migration from Call Manager 6 to Call Manager 10 and Unity Connection 10.Currently, we have an scenario with 15 remote locations, and each one has 1 Cisco 3825 voice gateway version 12.4, with SRST and an AIM-CUE module.The ...

Hi..We have a Cisco ccm 8.6, from the CCM  we have sip trunks against our Sip servers behind the Cisco platform.The issue i'm having is that the ANI (Calling party number) is shown as +46 (Sweden) in the from field in the invite to our system.Is ther...

Hi,Can please somebody help me in accessing UCCX DB directly from any DB viewer software.. i want to check what information UCCX stores in DB against calls made by customer.. Thanks

I am have serious issues trying to get Cisco Unified Call Manager v 9.0 (1) installed into a test lab and am looking for assistance. Ha! I can't seem to get past the initial logon area successfully.I am using VMPlayer v10 (latest available as of this...

           Now we have a cisco router 2901/k9 with universal ios (NOT C2901-CME-SRST/K9), we would like to configure CME on that deviceso i want to know what additional parts/license we need to install on it? Thanks!

Hi,I am trying to setup IPMA on CUCM 9.1, however when there is a call coming on proxy line and still not picked up by Assistant and in Ringing state at that time if Manager tries to "intercept" the call is not working and the "intercept" softkey is ...

I have a CIPC that is registering to the CM can make calls but I do not have a user built for this MAC. Even tho it is registerd and I try to search the MAC in CM nothing comes up. I do not even have the END user built that the phone is registering t...

CUCM  9.1(2) is now posted to cisco.com. CUCM 9.1(2) introduces new features  such as "jump" upgrade and more streamlining in License migration  process using Enterprise Licence Manager. Detailed "new and changed"  information is at:http://www.cisco....

Hi,Customer has made plenty of misdialed 911 calls so they want to change the dial plan. They have CUCM, CUC and UCCX .. I will try to suggest putting a delay for 3 sec or so and blocking 911! or 911!# translation pattern .. but in case if they do wa...

Has anyone out there actually got Unified Messaging to work with UC9 and O365 in the cloud?  I've only even seen the hybrid solution deployed successfully once.  If you did get it to work can you supply any hints or tips?  I'm able to get UC9 to conn...

        Customer is running VMware 5.1 with BE6K (CUCM/Unity Connection/Presence).  Voice applications are 9.1The Host A is on Customer site. Customer wants to move Current BE6K servers to a Host B in a Data Center (upgrading of UCS C server hardware...