Unified Communications Infrastructure

Hello All,One of my customer is facing problem while loging into CAD. They were getting an error message"You cannot login because the phone is JAL-enabled.          JAL-enabled phones are not compatible with CAD".I gone through some cisco document s...

Hi,I have one user who dont get his voicemail in his outlook.i went on his unity account, unified messaging accounts and test his account and failedit says failed accessing XXXX@xx.com on svc-ews... (i ve replaced the email to xxx)the useless exchang...

Just wondering if anyone has been able to get ODBC access into CUCM 9.1 and CCX 9.0?We are trying to determine if read only ODBC access into our CUCM, and CCX Servers is aloud.We are trying to utilise Informix ODBC to gather information from the serv...

Been having some issues with the meet me conference. Someone can start the meet me conference no problems. The issue is some people can't join the meet me conference they get fast busy. I'm configured this way. I have the conference bridge set up as ...

Hi,We have the following setup:Cisco Jabber <---> Cisco VCS <---> telyHD (Our Video Product)Now, the call works well when the call is intiated from telyHD to Cisco Jabber.But, the call fails when the Cisco Jabber initiates the call towards telyHD.The...

Hi allI have CUCM 8.5.1.10000-26 in geographic cluster, one publisher and two subscribers in differents locations every, all servers have the language in spanish "cm-locale-es_CO-8.5.1.2100-1.cop.sgn" installed.Problem:In conference either IP Phones ...

Hello Everyone,Just wondering is there way we can extract the IM user transcripts from the Jabber database? We have a postgreSQL DB that is setup to journal all IM’s I want to know how I can extract the IM conversations.it is not about deleting the r...

Hi All,please coud anyone advise how to get a CUCM report showing a summary of total outbound minutes per directory number per month?Many thanksMarian

Hi,I have unity connection 8.0.(HW platform 7825I4). My problem, I shown IR volume Degraded when do changed fault disk. How do resolve this topic.Thanks.Controller information------------------------------------------------------------------------  C...

Hi All,I was trying to install jabber for android and later I noticed that after I created that, in the ELM it says insufficient licenses for CUWL and Enhanced Licenses. We only have basic and essential licenses installed. Also in the CUCM, it prompt...