Unified Communications Infrastructure

I have a new deployment of Cisco BE6K where I have a CUCM Publisher and one subscriber. Also in the deployment are pub-sub of Unity Connection and Cisco IM&Presence. I have 2 cube routers one at each location of the CUCM server with a SIP trunk into ...

Hi,I have CUCM 8.6 and CUX 8.6, we have successfully configured Call Handlers to play greetings. But the problem is greeting is played complete day and all the day in a week. We want to customize this call handler so that it plays only during the bus...

Hi,One of my customers has CUCM 8 and would like an auto-attendant feature (like press "1" for service, press "2" for sales etc).From the information I found for this feature they need Unity connection. Since they don't need voicemail they can just b...

Hi, Anyone have idea about the following error from Nuance Speech Server logs? We are newly setting up the CVP 9 Servers (CVP 9 Gateways and VXML Servers) and also setting the new TTS Servers (Nuance Speech Server 5.0). While testing the integration ...

We have ran into an issue that I am hoping someone else has ran across. We need to be able to have numbers appended to phone calls so that the users do not have to append them each time they dial out. For example if I was to call 713-855-9898 I would...

Hi All UC Experts,I do believed you can install the MeetingPlace Express 2.0 on the ESXi.Actually I got the VMWARE_MPX.iso to install into the ESXi 5.1. It is successful to pass the hardware checking and finished the installation stage, but it cannot...

Hi everyone, I have a customer with one CUCM 7.1.5 cluster with +30 sites with MGCP gateways accross EMEA.Customer also have +10 standalone sites (CME/CUCM) but this number will soon increase with more CME to be installed soon.All sites have PSTN br...

Hi all,we've deployed SSO in our CUCM environment. SSO works fine on the CCMUSER page when logging in with the client's web browser. I followd the Cisco Documentation to configure SSO, in that step all things have also been configured to provide SSO ...

Hello all.I currently have a working enviromnet of Cisco Call manager Cluster with a CCM Publisher and a Subcrisber based on 7.1XXX versionwe are currently planning to deploy a second suscriber addon to the existing enviroment to have One publisher a...

I am looking for a way to setup an internal extension that, when dialed, speaks back the DN you're calling from. Does anyone know of such a widget? Thanks!Rick

Recently I added PSTN and SCUE-ISM-8.6-K9 to be applay (IVR and Voicemail) on my Cisco Router 2921 ,The PSTN now is working properly ,But I facing three issue of the voicemail ,Embedded-service Engine and IVR configuration as the following:1- I recie...

I'm sure this is not a new question posed by many ambitious up and coming Cisco engineers, but I'll ask it again.What's the best way to get your hands on the Cisco Unified Presence 8.6 and Cisco Unified Personal Communicator install media or download...

Hi I have device mobility enabled, and I'm aware of when it applies and when it doesn't. However, I would like to be able to search for phones that are using a particular roaming device pool.We can do a find and list for phones explicitly configured ...

  Hi,We would like to do an upgrade on our existing Call manager to version 9 from version 7.1.5. We have purchased the 3 years UCSS (which has another 2 more years to go) but we have an expiring ESW (expiring in a month or 2). What are the part numb...

kinldy advice on how initiating Meet-Me conference from short code/DN number send from pstn