Unified Communications Infrastructure

Hi, I am trying to use a Linksys WIP-330 SIP phone with communications Manager 6.0After a little effort, I got everything to work, except I am having issues with the sometype of timer. After a certain amount of time approx 5 minutes the phone unregi...

I setup cisco voice solution for some company and i need the help on IVR greeting for cisco unity express. Below is the details of menu:Someone Call on 800880....Play a Greeting menu and Recording (welcome press 1 for arabic, 2 for English, 3 for fre...

All,I would test this in my lab but time is not on my side. We are deploying a CUEAC 9.1 system with CUCM 9.1.2. The customer has several thousand entries in the enduser table on CUCM (which is used as a directory for CUEAC). The customer would like ...

Hello Team,Just to get confirmation about the MCS Servers 7800 Series that is it recommanded to upgrade Call Manager 6.5 which is runningon MCS 7800 Series Server to Call Manager 9. CM-9 us fully unified.Thanks,

Hello Guys,Am relatively new to Cisco Call center management ( ICM) and I am planing to undergo some courses. Any institutes that you recommend?

Hi Guys, Please pehpahs somebody has implemented this functionality in unity  8.6 (UCME) and can help me.I redirect the incoming calls to a hunt group. I want that, when the hunt group users are bussy, the unity plays a message saying " All the agent...

Hi all, I want to know what servers and applications are required to run jabber in my environment. Like which version of CUCM ? is there any other server required ?

                Was wondering if you can get into root on esx-i  c220m3  havent done that but getting multiple answers as always  

All,is there any other way to migrate a MCS BE5K 8.6.2a to UCS BE6K 9.1.1a? I do not want to touch the current HW/SW deployment in production, and from the doc below it looks mandatory to first upgrade the MCS BE5K to release 9.1.1a, exporting the co...

I have a new IM and Presence Server installation.  Users have synchronized from LDAP through CUCM and are assigned to subnodes in the cluster, and are even able to log in to the IM/Presence server.  User's presence info is synching (when I pick up a ...