Unified Communications Infrastructure

A user gets notified of voice mails via the Mobile Phone Notification Device and logs in to their voice mail from their cell phone directly through the notification call.  But, now the user still gets notified and prompted for a username and password...

Hello,I have a doubt about alternate extensions, if i have an extesion that is an alternate extension for other Phone.If this phone that is an alternative extension has voice mail when i call to see the voice messages how can i select what voicemail ...

Hi everyone, I am installing a new Presence cluster and have it tied to a CUCM server. CUPS 8.6.5 / CUCM 8.6 For some reason, the Cisco UP Presence Engine on the publisher server will not stay up. It says STARTING... then goes to STARTED.... then it ...

Hi,Please help me to understand can we put BE6k in a cloud and used as a Multi Tenanting [Single box can provide services to multiple customer] in a Hosted Environment.Regards,Navinder...                  

Running into a few problems with this product.  We are on 8.62 CUCM as well and the syncing doesnt seem to be working right.   I do a CUCM sync and see a sucessful concusion (Shows a completed  sync)Status:Completed   Started at:2014-02-04 07:09:35Ig...

Hi Team,My Agent whisper is not working on random calls. i have 9.0 ICM and CVP platform. i have found error log on the call server.1205522: 10.117.6.21: Nov 25 2013 06:39:02.472 +0000: %CVP_9_0_SIP-3-SIP_ERROR_SNMP:  CALLGUID = 1AC098B454D311E383D35...

Hello,I have an pilot in CUCM with two extensions, my client need when this two extensions do not answer the call transfer to the pilot voice mail, is that possible?Other thing he want to record two messages one for work hours and other voice mail me...

Hi,Does it apply conference room in CUCM 9.0 ?  (Ex. Elastix conference room)Thanks

Hi All ,,Please I have this Business Case and need your help to design the best sloution for it :an organization consists of one HQ, 7 regional offices, 90 shops & 3 warehouses across Egypt (NOT only in Greater Cairo), its topology & current situatio...

Hi ,I have a query on 1040 sensor.When we open Prime Assurance 9.0, we get screen showing Endpoints health summary [ regsistered and unregistered phones] but do not get anything in Top 5 Poor Voice Call Quality Locations  and Top 5 Call Failure Locat...

We would like to do a mass uninstall of IP Communicator on all our corporate PCs.     I would like to write a logon script but I can't find the switch to use to uninstall it.    Does anyone know which switch to use or if I can do it this way?Thanks- ...

Hi,Does Cisco Emergency Responder supports Cisco Catalyst 2960-Plus Series Switches?Thanks,VJ

Hi,One of our customer is looking to record calls placed to unity connection auto attendnat. Is it possible with Cisco or Third party solution?Earlier they had Avaya PBX integrated with Nuance server and they were able to record it. It it possible to...

Hi there,I need to determine a few things for a client, and am using AXL to capture most of the information. However even with the Data Dictionary for 9.1, I'm having trouble locating some specifics.In particular I need to capture:-Number of Attendan...

Dear Sir/Ma, Please I need a BoM for a Call Monitoring and Recording with Unified CM.What are the devices that would be involved.brsamson