Unified Communications Infrastructure

Hi everyone. I would like someone could help me to configure a SIP Trunk. I have to connect a CUCM 9.1 to a  VoIP service provider. This SP have send me the next informatio. a Host name of the SIP Trunka User and Password. I have nerver configured a ...

I have successfully upgraded UCM from 8.6 to 9.1 and am now trying to upgrade CUPS from 8.6.4.10000-28 to 9.1.1.20000-5 (which I guess now makes it IM & P). But during the upgrade on CUPS it is failing with a message in the logs.I am running 9.1.1.20...

Hi,We are experiencing this problems:Issue 1     4 second delay in transfer.    Resolve = click on the Option > Preference > Call Transfers > Check “Perform Blind Transfer”    Issue 2    Pop up Box “the person you are trying to call has a presenc...

Hi,I have a sip trunk terminating on a CUBE. On the CUBE, I hard-code the dial-peer 211 with G.729 codec. On an inbound call to a DID terminating on the IP phone, the call negotiated g.729 and completed successfully. No issues.Now I created a voice c...

Hello everyone,I am having a problem generating a new License Request from ELM.It was required to me by Cisco Licensing in order for them to provide me a new License file.Here are the steps that I made in generating a new License Request from ELM. (S...

A growing number of users are having problems listening to voice mail over their Cisco desk phones.   In 2 cases, messages are not being forwarded over email, in one case email delivery is happening.   When these users attempt to access their mail bo...

Unity Connection  Version 8.6.2.20000-76  is integrated with LDAP (Active directory on a domain controller- don't know what version).  No Unified Messaging.  User A replaced user B in the company.  The Unity account for user B was given to user A who...

There is abnormality observed in cisco 7970 phones With IPMA service .On selecting services  --->IPMA it is showing :select service... and user is unable to select any service.PA in unable to login.this is working fine withg other cisco color phones ...

I need to replace my server MCS7825I5-K9-CMD2, but this product has been recalled, which device do you recommend for replacement with the same features?.Thanks

Hi, I have a costumer that today has a enterprise cluster of Cucm with CUWL STD licenses.He's planning to buy a BE6K and cluster it with the current system.Is it possible?