Good afternoon, I have an issue with my UC560, with sending voice mail to email, I configure the smtp and did a test using 10.1.10.1 login page and I receive an email with no problems, the issue is that when I add the users to rece...
Hello,we have CUCM 6.0.1.2121-1 and we have and use hunt groups. For unknown reason, one hunt group stops working. I've checked everything and all settings are correct. But when I try to call to corrupted hunt group phone said me "address not in use"...
I have a Unity Connection 9.1I want to set up an Textbased Emailnotification which informs the enduser about the voicemail details: caller number, time, voicemail count...In addition to that I want the Voicemail as attachment in the email.At the mome...
Hi,Could you please confirm if there are any licensing differences when choosing between Enterprise or MSP mode (I'm aware of the feature differences)? Is the lisencing only based on how many devices/endpoints are added?Many ThanksDarren
Hi All,I have just created a new 10.0.0.97023-5 Call Manager for our in house dev testing in which one of the area's we focus on is AXL Connections. However I have just noticed that although the service claims to be up and running when browsing to ht...
L-cuwl-addon-stdk9 is the only part number that seems to be close but not specifically for rel 9?Ordering guide is not helpful. Any help would be appreciated.
Hello,I need to modify Linegroups in a CUCM 6.1, and like many, I need to do it through BAT, but I have not got the option in CUCM 6.1 (I have fount it in newer versions: 7.X, 8.X and 9.X)In the help in the CUCM webpage you can found info that you ca...
Hi Community, we have an issue with call pickup depend in busy trigger w/ sip phones 8961-All 8961 Sip Phones have busy trigger set to 1 and max. call set to 4. no pickup possible. during a call when we press blf or pickup button get busy tone.If we ...
Hi Expert,We're about the upgrade our existing UCCX 7.0.1 to the lastest 9.0.2. The upgrade should be fine. We're thinking a better approach to test the UCCX/CAD/CSD before we swing over. What i can think off is the call to the CTI RP, from there the...
Hello all,One of our customer wants to upgrade unified communications 8.6 from MCS to UCS 9.1.Customer has one HQ & two branches. In HQ they have following servers:1 cucm cluster + unity connection & presence, UCCX & few servers into the remote branc...
I am getting message when I click on Multisite Manager within CCA"Multisite Manager was not able to retrieve the current configurationPlease make sure that device descovery has completed and then press Cancel below and restart Multisite ManagerIf the...
Hi all,I'm new to IP telephony and our organization needs to manage and configure MCS 7845 which is brought in with new office. my question is can I have reference to get an idea about the how to do configurations , application management and hardwa...
Is there any way of getting someone's Presence Status (i.e. in a meeting, on a call, busy, away etc.) to be reflected into Unity Connection so if someone who calls that person is forwarded to voicemail they can be provided with specific information o...
i'm running cme 4.0 on a 2620 xm. using fxs/fxo ports for pstn and analog phones and 3550 switch for 7940 phn connections. it's worked perfectly for 8 months. when not in use it's powered down. after powering up the last few times i get a ...
