Unified Communications Infrastructure

Hi All,I just configured PLAR to dials out an external number once the assigned IP phone is off hook. The phone dials out fine but the problem is that there is a long wait before it does so. From my tests when I pick up the phone I hear the dial tone...

Hi all,we just updated our Unified Communication Manager to version 9.1.1.2000-5, because of the possibility to use Dial via office (DVO).I followed the learning video in the supportforum:https://supportforums.cisco.com/videos/5549But when I`m adding...

Hi Experts,we have this issue with click to call plugging from outlook 2010. when there is a mail from a non corporate user ( a person who is not in AD) in the inbox, and we try to make a call to that person, click to call plugging does not allow to ...

I am hoping at this point it's just corrections to my dial-peers that I'm missing:I have inbound calls that respond with message this number is no longer in service or has been disconnected.  I see the call come into the gateway, but it's not routing...

Hello,Help me pls, I'm trying configuring CUPC in the Deskphone mode but with no success. The Softmode is ok (no errors). CUPC - Server status and notifications:CUCM IP Address - 172.16.x.xPort - 2748Protocol - QBEStatus - connecting (it remains on c...

Hello i have CUC 7.1.5.30000-117, but i dont have installation midia.My question is i have the backup, if i install the CUC 7.0 and upgrade to version 7.1.5.30000-1 the reswtore will work?RegardsLeonardo Santana

Existing Unity Unified Messaging 7.02 ES41 connected to Exchange 2010 SP2 RU7. Is it ok to upgrade Exchange to 2010 SP2 RU8?

Dear Experts,I had problem with importing new users in Cisco Unified Communications.Step below is what I did:1. Create 02 new users2. Go to Cisco Unity Connection Administration > Import users3. Import selected users4. get error:   Importing users co...

Is the media master control bar no longer available in version 9.0 of VMO?  Or is it only available if Unity Connection is integrated with Exchange (Single Inbox)?We just implemented Unity Connection 9.0 without Exchange integration.  SMTP relay is e...

   When trying to Reorder the Phone lines from the "Modify Buttons " tab we get an error "Update failed. One of the required fields on the page has the same value as an entry thatalready exists in the database. Please check the corresponding Find Lis...

I am unable to forward a voicemail delivered to my unified inbox to a personal distribution list I created in my Contacts folder Outlook. All of the members of the distribution list are users of Unity Connection. When I send the message, it shows it ...

Dear Experts;I am planning to upgrade from 6.0.1.2000-3 to cucm 9.0.which steps i should follow........I need help from experts.please send me an email to nasir156@hotmail.com

                   Hi , We have C2921-VSEC/K9 router with ISM-SRE-300-K9, we would like to purchase voice mail box and voice mail ports and use voice mail servce for about 50 users in our branch office, we integrate ths CUE with our existing CUCM 8.6...