Unified Communications Infrastructure

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Hello Folks.Our client has raised the following question:When Operator performs Blind Transfer, the calling number of the CTI device appears. He would like it suppressed.It would be preferable for him to show only the caller-name not the number.Is th...

Hi EveryoneI'm having an issue where I'm trying to upload new phone firmware to our CUCM nodes and it's not showing up. Once I start the process and it uploads the software it says that the upload was complete and then I restart the TFTP service and ...

HiI have CUCM 9.1.1.20000-5 version. I have my corporate address book which is sync with LDAP and works fine.I have a request from user for a additional personal address book. I created a new address book and associated it with end user and the end u...

Hi,We're looking to upgrade our Unified Communications servers and applications (CUCM, CUC, UCCX) from version 8.x and then virtualise them on new VM environment.Currently the CUCM & CUC reside on an MCS 7825i4 and UCCX on an MCS 7835I3.All are runni...

Hi Guys,Can anybody tell me a way arround to make a HTTP request to a webserve just by dialling a specific extension.I know we can achieve this by configuring IP Phone service, but this service can be activated only by pressing a (service)button. Wha...