Unified Communications Infrastructure

Hello,I have a Cisco CUCM Express V8.6 for a few 7942, 7937 and 7962 desk-phones and I just found that "Remote Monitoring" (www access) is not active on the majority of site desk-phones, so I cannot access phone's Web Page. Do you know how to activat...

Ok I am migration an customer from an Intertel 5000 to CUCMBE. On the intertel notifications worked like this:New Message Comes InRing Notification Device 1If they don't answer and listen to all new messages and new messages still exist after 5 Minut...

Good AfternoonI have a CUCM 8.6 in cluster, integrated with unity conection 8.5 in cluster-pair, An caller call to an user register in unity,  unavailable greeting is enabled for the user caller, but never recorded, the voice port are correct.

                  I am A Cisco Networking Instructor at Albany Technical College. I purchased a UC540W-FXO-k9 Small Business Pro. SN:FGL161726TZ. The software that I used to initially setup and configure has been lost, because the pc on which it was ...

Hi,I have unity connection 8.5 I want to connect to exchange 2007/2010 but I get the connection not working.How can I trouble shoot this problem to see were it is going wrong.Regards Jan Meeling

HiI have CUCM 9.1.1.20000-5 version. I have my corporate address book which is sync with LDAP and works fine.I have a request from user for a additional personal address book. I created a new address book and associated it with end user and the end u...

Hi Guys,Can anybody tell me a way arround to make a HTTP request to a webserve just by dialling a specific extension.I know we can achieve this by configuring IP Phone service, but this service can be activated only by pressing a (service)button. Wha...

I have setup a Unified CM and IM/presence server. The Unified CM server is connected to LDAP active directory to authenticate the users that login via the Cisco Jabber Windows client. I have configured CSFdevices for each user and created a DN which ...

Is it possible to set up a Call Manager (more specifically a UC500) to enable a caller to dial their way back to the Auto Attendant from a Cisco Phone user's voicemail.#Show ver:Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15...

I configured SIP Trunk between CUCM8.6 and MediaSense 8.5. And call between CIPT and 7975 both Video Capabilities is Enable.Video Call is actived fine but when play from Mediasense have only audio not video record.

Hello all,I just implemented the latest version of the Cisco UCC Server 2.01 and the Cisco Unified CallConnector Advanced clients on 10 PCs.  All is working properly except for 1 phone.   The phone is  a 7931 and I have 2 in the organization.  One wo...

Hi,   I want to know someinformation about Cisco BE 6000, can it work in active/active mode? if i have 2 Gatways with this 2 BE 6000 ,can the gateway also be in active/active mode?

I have a strange issue affecting Agents when they receive calls via CAD...The Agents are using software called Voyager that is accessed via a citrix client on there desktops, its basically a DB app to enter information from customers they receive ca...