Unified Communications Infrastructure

Hello team,   On our costumer mediasence, we missing recordings after server restart because it was stack. The customer inform us that they don’t have recodings since 5 September. When we try to log in on the web page, the web app  it was unrespondin...

Hi Everyone, I'm planning to migrate CME router "2911" to new ISR "4351". The Plan is to migrate the existing CME and CUC to the new router but I've noticed that there is a few changes for Exp. Clock sync, and the the int BRI is not there so the inco...

Hi Buddy, I have a case about cisco cube can't connect to CSSM , actually that device already config , below this :  ip name-server x.x.x.x x.x.x.xip http client source-interface GigabitEthernet0/0/0license smart transport smartlicense smart proxy ad...

Hello,Just looking for some help...I have recently installed cucm 12.5 and I have hooked my cisco IP phone (8865-3PCC) into the network. Cucm and the phone are both in the same subnet and the phone is receiving an IP address via dhcp and option 150 w...

Hi Team, I am trying to register my CUBE (IOS XE 16.12.7) with CSSM via proxy server. I have added all the required configuration however getting below error.    000429: Sep 7 01:57:36.910 BST: CALL-HOME-SL-TRACE: smart_license_req_http_send[156], Se...

I currently have a customer who has already purchased Flex-3.0 with 200 CUBE licenses. They are looking to add another 200 CUBE licenses. Do I need to just re-quote there current Flex 3.0 to add the additional CUBE licenses?    Is this the case for a...

Dear All,We have a CUCM cluster that needs to change the domain name in production; there are ten remote sites that are linked together. All other services are signed by the local CA call manager/Tomcat. Phones are resolving the FQDN of CUCM in order...

SIP TLS connection from ISR43331 CUBE to provider fails after successful handshake (Handshake done: SSL negotiation finished successfully) TLS Debug 004614: Oct 25 08:48:27.116 UTC:004615: Oct 25 08:48:27.116 UTC: <<< TLS 1.2 Handshake [length 008A],...

Hello Team,   I have a Project that includes the implementation of a Callmanager and the customer has the Active Directory on Azure,  according to the documentation this integration is not supported,  there is an option to achieve this integration??

Hi, I renewed the CAPF certficate and found the Proxy service wasn't activated, activated  and restarted the CCAPF service on the PUB. But the call manager and CAPF trust certificates didn't renew, I don't believe the system is using this certificate...

Have a customer that has a CUCM and an older ShoreTel system.  they want to migrate to an all on-prem CUCM environment. Does anyone know if the ShoreTel IP Phones can be supported as 3rd party devices in Call Manager? I know that they would not have ...