Anyone know when the next version of CUEAC or Cisco Unified Attendant Console Enterprise Edition or whatever the heck they are calling it now is coming out? I'm trying to decide if I should tough things out and wait for the next version or to d...
I keep getting the following syslog messages to my syslog server from our CUPS:-"133161: Jul 10 2013 09:32:21.387 UTC : %UC_RTMT-2-RTMT_ALERT: %[Name=CriticalServiceDown][Detail= Service operational status is DOWN.<010>Cisco UP XCP Message Archiver,C...
Hi,I am trying to register our 8961 Cisco IP Phone to register to the CUCM 7.1.3 but it doesn't seem to appear in the list of the phones supported. Upon further research, we found out that it is actually a SIP Phone. We tried registering it as a SIP ...
Hi All,Please clarify this question , Translation pattern will affect outgoing calls?, I have configured the belowTranslation pattern XXXXXXPartion <none>description preserve 6 digit number in Special PTnumbering plan <none>route filter <none>MLPP Pr...
Hello all,I was hoping to get some ideas on the best way to do this. We are looking to deploy CUPS and in doing so migrate all of our existing local database users over to LDAP enabled users with their current Hard Phones as well as batch in their ne...
Hi we have an upgrade in some machines and now the agents that have machines with windows 8, don't send any record for the server.we haveCisco Unified CM Administration System version: 8.6.2.20000-2At each machine we install:CiscoAgentDesktopCisco Un...
Hello we are using Exchange 2010 SP2 rollup 4 for unified messaging with our Unity 7.0(2)_ES41(serverupdates 3.0.25-03-2012), our Exchange admins want to upgrade Exchange 2010 with SP3 that came out 2 months ago. http://www.microsoft.com/en-ca/downlo...
My client requests that she has to monitor her presidents extension from her phone to whom he is talking to even after the call picked up/Transfer to him.Presidents extension has been configured in her line2 of her extn.Her phone ...
I've installed CUAC v9 Premium (Non HA). The calls get through to the operators, but I cannot hold or park the calls from the operator consoles. There are 4 sites configured, each with their own CTI route point (DDI), own Gateway ports, own Service p...
Does anyone have any information on integrating MS Dynamics 2011 (5.0.9690) with CUCM 9.x. I have a customer who is heavy into outbound dialing and would like to have some type of integration with their CRM application and UCCX. I originally went d...
I'm building a UC on UCS spec as per the design guide, and for this particular customer I'm speccing a larger server than normal due to their requirements.That part code... R-VMW-UC-FND5-K9. Allows for 2 CPU's, which is fine, but only 32Gb of vRAM. I...
Hi EveryoneI'm trying to configure MVA and I'm going to through the steps and it's telling me to configure the VXML GW (inboud dial peer to play the IVR and outbound dial peer to CM.) What I wanted to know is are they talking about a standard H323 ga...
I have been using RTMT Session Trace for several months for troubleshooting & monitoring our CUCM 8.6 servers with no issues. We recently switched from Microsoft Forefront Client Security to Microsoft Endpoint Protection 2012 as our local client A/V...
