Unified Communications Infrastructure

Hi to all,i have a problem with the status of presence in CUBAC Console. I see the "?" in the console (status ukendt)CUBAC, Build 9.0.1.126CUCM 9.1.1.20000-5CUP 9.1.1.10000-8I have already follow the config guide to add the User_Profile in the DB of ...

Hi,So we have a 10k phone system.  Six server CUCM cluster, HA CUC, HA UCCX, CER, Legacy PBX, monitoring tools, external CTI integrations, etc.Project is to migrate all to 9.X+ on UCS B-series.Currently running 7.1.5, on MCS7845H2 servers (4gig, 146H...

Hi,I am trying to install PCCE in my lab and running into some issue while selecting the deployment type, could you please help unblock me? I have configured all (AW,Logger,Router,CTI,PGs….) and trying to change the deployment type to Packaged CCE: C...

Hello,I have installed CMB 7.1.3 in our lab and configured it to communicate with EIM 9.0.1 setup. when I start CMB service it give me a alert.Description Collaboration[1]: RMI Link to 10.10.61.120 is down: Reason  Transport link is down.On checking ...

I built a small auto attendant for an acquisition group of users moving to our head office, there are two toll free numbers as well as 4 DIDs, the carrier began forwarding these on move day to the pilot number of my AA.The issue is that the toll free...

Hi everyone, good night:I have the next situation. When I call to the mail box number, the system responds and plays a message that says "Unity is not available at the moment, please try again later". If I call to any user number I can leave a voice ...

We had a power outage issue and afterwards our cucm server wouldn't reboot.  So we ran the recovery disk and it booted back up and all seems to be functioning perfectly except the backups have stopped working.  The weekly backup on Friday didn't work...

Hi,I have got a problem with importing LDAP (MS Active Directory) users into Unity Connection 8.6.2ES44.At the beginning of configuration of CUC, I have created LDAP synchronization and authentication. Then I have imported several users from LDAP int...

Hi,i have manaed to install CUEAC successfully and i can successfully connect to the CUCM using axl connection as well as TSP.however when i sysnchronize contacts, i still cannot get the contacts from Call manager. i think it has something to do with...

Hi,My customer has a multi-lingual Unity Connection 9.1When Brasilian subscribers reach their VM they hear the prompt in Brazilian Portuguese, but although I had set the option 'Language That Callers Hear' to 'Inherit Language from Caller' when a bra...

I have a publisher and subscriber 8.6 call manager.  I have a unity connect 8.6 server.  I have a presence 8.6 server, and finally I have a UCCX 8.5 server.  What is the best upgrade path?I'm thinking that since UCCX 9 is compatible with CallManager ...