Unified Communications Infrastructure

In Cisco Emergency Responder, when filling out the ALI Info, the sample Validate File only comes with certain fields.  How do I fill in the rest of the field for the Tag file?It seems to only have these fieldsTag,PrefixDirectional,StreetName,StreetSu...

We have CUCM 8.6 ,We add the AVAYA 1230 and Nortel 2004 IP phones to CUCM as third party SIP phones ,When login from the Avaya 1230 Ip phone we are getting error "Failed to login to server ,Error 404" .User id used is the ID we have associated with A...

I have few questions.My customer is going for CUCI-Lync 9.2 with UCM 9.1(1)a. IP phone and Lync presence status is mandatory.  What reason(s) would the IM&P server be needed for? Can anyone tell me? Thanks

Hi All,I'm trying to install CUCM 9.1.1 on UCS Blade (UCS B200 M2, PID: N20-B6625-1).I keep getting Critical Error as soon as the install startes the Database installation. It is a new install and i'm using OVA template from Cisco websiteYour help wi...

Hi to all,i have a problem with the status of presence in CUBAC Console. I see the "?" in the console (status ukendt)CUBAC, Build 9.0.1.126CUCM 9.1.1.20000-5CUP 9.1.1.10000-8I have already follow the config guide to add the User_Profile in the DB of ...

Hi,So we have a 10k phone system.  Six server CUCM cluster, HA CUC, HA UCCX, CER, Legacy PBX, monitoring tools, external CTI integrations, etc.Project is to migrate all to 9.X+ on UCS B-series.Currently running 7.1.5, on MCS7845H2 servers (4gig, 146H...

Hi,I am trying to install PCCE in my lab and running into some issue while selecting the deployment type, could you please help unblock me? I have configured all (AW,Logger,Router,CTI,PGs….) and trying to change the deployment type to Packaged CCE: C...

Hello,I have installed CMB 7.1.3 in our lab and configured it to communicate with EIM 9.0.1 setup. when I start CMB service it give me a alert.Description Collaboration[1]: RMI Link to 10.10.61.120 is down: Reason  Transport link is down.On checking...

I built a small auto attendant for an acquisition group of users moving to our head office, there are two toll free numbers as well as 4 DIDs, the carrier began forwarding these on move day to the pilot number of my AA.The issue is that the toll free...

Hi everyone, good night:I have the next situation. When I call to the mail box number, the system responds and plays a message that says "Unity is not available at the moment, please try again later". If I call to any user number I can leave a voice ...

We had a power outage issue and afterwards our cucm server wouldn't reboot.  So we ran the recovery disk and it booted back up and all seems to be functioning perfectly except the backups have stopped working.  The weekly backup on Friday didn't work...

Hi,I have got a problem with importing LDAP (MS Active Directory) users into Unity Connection 8.6.2ES44.At the beginning of configuration of CUC, I have created LDAP synchronization and authentication. Then I have imported several users from LDAP int...