Unified Communications Infrastructure

I have enabled Notifications for all messages via email for a specific user. I also enabled notifications system wide. I then entered my SMTP Server IP. I tested that from the router I can telnet (using a source IP of the Service Module) to port 25 o...

                   Does anyone has any document on how to install and configure IP communicator on Call M 8.5?

I have a customer that uses all MACs, they do not use Active Directory at all.  Does anyone know if you can setup Presence to integrate with ICHAT?

HI all Following is my scenario....                            ------------------------------SIP------------------------------        Router (CCME)--------------------------------Internet cloud--------------------------------Router(CCME)             ...

Hi all,We have several CUCM v8.6s working and 12 CUEAC clients. The consoles get the directory information through LDAP from our Active Directory used by MS Outlook & OCS. However, the info is not up-to-date and the persons who are responsible for up...

I installed the temperory license on 2911 ISr.but when seeing the status its saying state is active,not in use.What does that men?Index 3 Feature: uck9        Period left: 8  weeks 4  days        Period Used: 0  minute  0  second        License Type:...

Hello All, my company recently acquired a call manager 9.1 with the appropriate new  hardware .We have an  existing one that is going out of life cycle with version 6.1.5 . I need your advice , how is the best way to migrate from 6.1.5 to 9.1 if ther...

Hi All,I found that if I delete a DN or End User from CUCM 8.6 then it doesn't allow me to recreate it. It is really giving me trouble cause if I delete a DN which I am using to reach IVR or MCU for any reason & want to recreate it then I can't. I ne...

Hi,I have created an IVR script in Unity express 8.5, works fine.During after hours the call should be transfered to a general delivery mail box.I have created the GDM made some real users member and I have access to it using option 9.How can I trans...

Hello, I have a senerio where I'd like two groups to receive notificaitons of one group's calls but not the others....Is this possible? Let me elaborate. So I have Pickup group 1 Which has two members; a couple of Hunt group Pilots. And I have pickup...

I'm looking for information on extension plans that used by other enterprise level companies who have multiple sites in multiple countries.  We have a 5 digit extension plan that no longer suits our purposes and I'd like to hear how other multi-natio...