Unified Communications Infrastructure

                  I am trying to create a new VM profile so that I can send calls from CUE Autoattendant via CUCM 8.6 to a group VM box on Unity Connection.  The standard global (default) VM already exists on 800010000/CSS_Voicemail.I have created a ...

                   Hi everybody,We are running CUCM 7.1.5.33900-10 and need to upgrade to 9.X so i need a BoM on the upgrade license, the upgrade will be on the same appliance MCS7816I4-K9-CMC2.please send advice and send me the BoMbrsam

Can someone please recommend headset for Cisco8961 which has expansion module to be used as receptionist console??ThanksAnuj

Hi All,A user would like to have a call forward function configured that sends all calls to 2 numbers that rotate on a weekly basis? what would be the best way to do this? I have been looking at previous posts but was unable to find a related topic. ...

Hi,I have some problem when I use the Webdialer.I tried to call the 6121 by this url : https://192.0.50.15/webdialer/Redirector?destination=6121  in Internet Explorer.It asked me the credentials and after that, I received an error : Cisco WebDialer -...

HiI will migrate from Unity Connection 7.1.x to 8.5.x and I have a quick questions in regards the key mapping, more specifically for Voice commands, I would like to know if:Unity Connection 7.x Switch to temporarily using touchtone keys "Touchtone c...

Hi everybody,i need a BoM for the below specification:1) Cisco Unified Call Manager supporting 400Users/Endpoints, single site 2) Cisco Unified Call Manager Express supporting 400Users/Endpoints, single site. for the second option, i could only see t...

I have been modifying the jabber-config.xml file to get the results I need without a lot of success.Our Business phone number is derived from the ipPhone fieldWe have many disabled users that continue to show up in searchesEven though I have confirme...

Hi all,try to apply patch 7.1.5.31900-3 to CUCM 7.1.5.11004-1 and get the following error:the version number inside the selected upgrade does not match the filenamelog:12/12/2012 08:13:57 upgrade_validate_file.sh|Found directory /mnt/source/RedHat/AP...

HiI am trying to get CUACBE going but the CTI RP's do not show up in CUCMCUACBE version 9.0.1 (on Win 32-bit 2008 VMware)CUCM version 9.0.1 (VMware)The user account has the correct priviliges, TSP has been configured correctly  When I test the CUACBE...

Can someone help me figure out why the attached script doesn't seem to want to work completely?Background Info:This CUE is on a SM-SRE-900-K9 on a 3945 router running CME 9.1.   PSTN connectivity is 4 bundled PRI T-1's.  Carrier is outpulsing 4 digit...

Hello all I have been reading cisco documentation regarding the Unity Connection to Exchange 2010 integration.  Currently, running Unity and Lotus notes.  In the current environment voicemails left in Unity are also delivered to Notes.  If the messag...

They say "starting Unified Communications Release 9.0, Cisco Unified Presence is now integrated within Cisco Unified Communications as the IM and Presence Service and provided as part of the core Cisco Unified Communications ordering".Does this mean ...