Hi,
i have a problem with my company call manager, we start to notice delay in call processing, we found that call manager CPU are 100% utilized, and i can not figure out why this is happening, we are in the middle of renew the support for the call manager, and the issue reoccurred twice till now and every time it is only solved through restart call manager, fortunately we have two call manager one act as Publisher and the second is subscriber, issue always are with publisher
admin:show process using-most memory
MEM(K) PID ARGS
111320 14961 /usr/local/cm/bin/cmoninit
138112 16168 /usr/local/platform/bin/CiscoLicenseMgr /usr/local/cm/conf/LicensingCfg.xml
181100 14956 /usr/local/cm/bin/cmoninit
200700 16025 /usr/local/cm/bin/ccm
443932 15543 /home/tomcat/tomcat /home/tomcat/tomcatJlauncherConfig.xml -
admin:show process using-most cpu
PCPU PID CPU NICE STATE CPUTIME ARGS
0.5 14956 - 0 S 01:06:56 /usr/local/cm/bin/cmoninit
0.6 30181 - 10 S 00:00:01 java -DConsoleRows=67 -DConsoleColumns=157 -
0.7 15898 - 0 S 01:35:22 /usr/local/cm/bin/RisDC
4.8 15543 - 0 S 10:08:54 /home/tomcat/tomcat /home/tomcat/tomcatJlauncherConfig.xml -
7.5 16025 - 0 S 15:57:05 /usr/local/cm/bin/ccm
admin:show status
Host Name : CUCM-PUB
Date : Tue Oct 27, 2015 09:24:44
Time Zone : South Africa Standard Time (Africa/Johannesburg)
Locale : en_US.UTF-8
Product Ver : 7.1.5.30000-1
Platform Ver : 2.0.0.1-1
License MAC : E41F12F18D4E
Uptime:
09:24:46 up 8 days, 18:19, 1 user, load average: 13.97, 12.95, 12.41
CPU Idle: 00.00% System: 13.37% User: 70.79%
IOWAIT: 15.35% IRQ: 00.50% Soft: 00.00% Intr/sec: 6881.19
Memory Total: 4149768K
Free: 21700K
Used: 4128068K
Cached: 1121664K
Shared: 0K
Buffers: 9816K
Total Free Used
Disk/active 43264144K 31182992K 11641616K (28%)
Disk/inactive 43264176K 40984100K 82384K (1%)
Disk/logging 150538756K 120038884K 22852936K (16%)
