Call PickUp Groups and hunt group

[akramroot]

Hi, 

I have the following scenario implemented on cucm v14.

Phone A with extension : 1001 

Phone B with extension : 1002

Phone C with extention : 1003 

Phone A and B are in the same hunt group .

Phone A , B and C have the same pickup group .

When i call the phone A , i can intercept call from phone C , but when i call hunt group ,i c'ant intercept call from phone C (intercepion call is not showing on phone C ) , is there any limitation ? and how can i intercept call from C when i call hunt group ?

Could you help me please

Thank you in advance  

Best regards 

[Roger Kallberg · Accepted solution]

Have you set the pickup group on the hunt pilot?

[akramroot]

Thank yo for your reply , no it's empty , i will set the pickup group and i will inform you 

Best reagards

[Nithin Eluvathingal · Accepted solution]

For that to work, you need to mention the Call Pickup in the Hunt Pilot.

[akramroot]

Thank you