Call Reports

[Salesman.Gil1]

Hello -

We recently installed a CUCM system. 

I am looking for a way to gather some reports off the system in regards to incoming calls. 

Can someone point me in the direction of these reports? 

Thanks

[Jaime Valencia]

Assuming CDR is already enabled, see the CDR Analysis and Reporting guide for your version here

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

[Salesman.Gil1]

Thanks. Finally figured out where to locate the CDR. 

[Jitender Bhandari]

Hi,

Great doc to understand CDR and make sure everything is setup correctly.

https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records

(Rate if it helps)

JB