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Call Reports

Salesman.Gil1
Beginner
Beginner

Hello -

We recently installed a CUCM system. 

I am looking for a way to gather some reports off the system in regards to incoming calls. 

Can someone point me in the direction of these reports? 

Thanks

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Assuming CDR is already enabled, see the CDR Analysis and Reporting guide for your version here

http://www.cisco.com/c/en/us/support/unified-communications/unified-communications-manager-callmanager/products-maintenance-guides-list.html

HTH

java

if this helps, please rate

Thanks. Finally figured out where to locate the CDR. 

Hi,

Great doc to understand CDR and make sure everything is setup correctly.

https://supportforums.cisco.com/document/53056/understanding-cdr-call-detail-records

(Rate if it helps)

JB

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