Caller Input Transfer to Alternate Contact Caller-ID

[mark.watson]

My customer is using Unity Connection 8.6.2.  They allow zero outs to an operator during voiemail messages.  The operator now receives that caller-id of the original caller, they would like the number of the voicemail called sent to them.  Is that possible?

[Jaime Valencia]

There's a CUCM service parameter to determine if the caller ID will be VM, or the original caller ID, but it's a global parameter.