cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
189
Views
0
Helpful
1
Replies

Caller Input Transfer to Alternate Contact Caller-ID

mark.watson
Level 1
Level 1

My customer is using Unity Connection 8.6.2.  They allow zero outs to an operator during voiemail messages.  The operator now receives that caller-id of the original caller, they would like the number of the voicemail called sent to them.  Is that possible?

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

There's a CUCM service parameter to determine if the caller ID will be VM, or the original caller ID, but it's a global parameter.

HTH

java

if this helps, please rate