I am running CUCM 12 and Unity 12. I have an issue where a call is not making it to voicemail. The call gets disconnected.
Call flow is as follows: Auto Attendant--->option 1--->hunt pilot-->no answer-->DN on receptionist phone--->no answer--->different DN on receptionist phone-->no answer-->voicemail.
I set up a translation pattern to dial the 2nd DN and the call goes to voicemail. What's also strange is if I go into Audiotext Manager and play the standard greeting on the 2nd DN it's a different recording. Any suggestion please?