Our company Eceptionist has integrated with your Jabber solution. We need to demo this integration to our clients. I made a reservation in your sandbox collaboration9.1. I created several users (Agent.Yvonne, Agent.Call, Admin.Optum) through API (https://10.10.20.1:8443/axl). I can see these users in CUCM but I am not able to use these users to connect to the server or log in to https://10.10.20.1. Would you please look into this issue for us?
Thank you for your quick response ! How can I assign these permission to these users through API? It worked before without assigning these permissions. Is there a way to change the configuration setting in CUCM to assign these permissions to the users automatically?