Cannot Log In to Cisco Prime License Manager

[samuel.rhody1]

I recently ran into the issue of the CUCM database becoming corrupted and thus being unable to access the CUCM using the VM that came installed. So, I had to rebuild the CUCM VM. However, after rebuilding the VM, I do not have the license installed. I have tried logging in to the Cisco Prime License Manager GUI page on the newly built CUCM VM but every log in I try fails. When I enter "license management list users" I get the output:

App user: <app_username>

However, when I try to log in using those credentials, I get invalid username/password. Is there something special I need to do on the CLI to get the license manager working?

[Manish Gogna]

Hi Samuel,

If you are not sure what the password is for this username, you can use the license management change user password command to change this password.

Manish

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[samuel.rhody1]

The CUCM says that license management change user password is an invalid command. The only command that is valid is license management change user name.
 

[samuel.rhody1]

Nevermind. I'm running 11.0(1) so the command must have changed. It is now license management reset user password.