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Cannot login to DRS Applications

jameskuder
Level 1
Level 1

I recently logged into Unity and noticed that there were backup failure messages. I have tried to login to to DRS. It logs in but then hangs and never fully comes up and hand the whole window. I have tried restarting the services and that did not change the behavior. HELP!                  

1 Accepted Solution

Accepted Solutions

I would go ahead and restart the following services. Cisco DRF Local and Cisco DRF Master.

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2 Replies 2

jameskuder
Level 1
Level 1

Here is an update. I am abl to login via firefox. I see an error "Status: Local Agent is not responding. This may be due to a Master or Local Agent being down" I have checked service in CUCM an they are both up. I tried to see if these services were in Unity and I did not find them anywher. Not sure what else to try.

I would go ahead and restart the following services. Cisco DRF Local and Cisco DRF Master.

Please rate useful posts.

Please rate useful posts.