01-11-2007 07:16 AM - edited 03-18-2019 06:48 PM
I've installed CAR on CCM 4.2(3)sr1 and after install I'm not possible to login (I use admin/admin account). Each login try ends with internal server error and some java stuff (see attachment). Do you have any ideas how to solve it?
TIA
--
regards,
Piotr Klos
Please don't give me advice: "reinstall CAR", I did it few times.
Solved! Go to Solution.
01-11-2007 07:38 AM
Hi Piotr,
Have a look at this doc, if it doesn't work, I have read where uninstalling/reinstalling CAR will fix the problem;
Error When Trying to Access CRA Appadmin Pages
From this good older doc;
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00800e70ae.shtml
Hope this helps!
Rob
01-11-2007 09:11 AM
try to Configure in the Callmanager Enterprise Service Parameters as Default User Locale=English United States
Karzazi
01-11-2007 07:38 AM
Hi Piotr,
Have a look at this doc, if it doesn't work, I have read where uninstalling/reinstalling CAR will fix the problem;
Error When Trying to Access CRA Appadmin Pages
From this good older doc;
http://www.cisco.com/en/US/products/sw/custcosw/ps1846/products_tech_note09186a00800e70ae.shtml
Hope this helps!
Rob
01-11-2007 08:54 AM
I have problem with CAR (art) not CRA. first java error line has this:
at com.cisco.art.general.GenUtil.getLocale(GenUtil.java:1513)
maybe reason is that I have installed Polish locale (4-2-1sr1)?
I looked at classpath anyway and it looks like that:
Classpath=C:\dcdsrvr\libjava\jtracing.jar;C:\dcdsrvr\libjava\ldapbp.jar;C:\dcdsr
vr\libjava\DirUser.jar;C:\Program Files\Cisco\ApplicationJars\Xerces.jar;C:\Prog
ram Files\Cisco\ApplicationJars\CMUtil.jar;
regards,
Piotr Klos
01-11-2007 09:11 AM
try to Configure in the Callmanager Enterprise Service Parameters as Default User Locale=English United States
Karzazi
01-12-2007 02:29 AM
thanks a lot, it was it!
I made mistake rating - of course your post resolved my issue.
regards,
pk
01-11-2007 01:24 PM
Hi Piotr,
Sorry for the CRA doc :( I must have been half asleep when I sent that (Yikes!)
Take care,
Rob
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