hi,
In order to develop an interface to control campaigns (Outbound) directly from the icm like : enable/disable , change the skill group , and the mode of dialing. as we know there is no such API for this , and conapi is not allowed for us.
I have found GED-145 to do this job , but the document in the developer cisco website doesn't give me a clear idea on HOW to use it , where , and is there a sample example so i can proced to the steps.
Second , is to use the API webservice (SOAP,WSDL) in ccdm, and make a third party interface that connects to ccdm and do the job .
but also i don't find a structure on how to use wsdl in this case , how to connect the client wsdl to the ccdm .
I'l be very thankful if did find a way to do so through a simple and clear explanation.
Thank you .
- See more at:
https://supportforums.cisco.com/discussion/12515981/ccdm-api-manage-icm-configuration-manager#sthash.s5IM3S6a.dpuf
