Changing LDAP Integration Status

[aguy]

Hi.  Ive come accross an issue after upgrading Unity Connection to  8.6 and there seems to be a documented fix.  I wouldnt mind some  input/feedback before I go ahead. 

This is my LDAP intergration status:

LDAP Integration Status

Integrate with LDAP Directory

Do Not Integrate with LDAP Directory

The radio button is greyed out and I need to  change it in order to get jabber + unity integration working properly.   Im assuming becasue:

This user is integrated with a Cisco Unified Communications Manager end user. Some fields may be disabled

The document here tells me I need to export the users to a csv then reimport them overwiting/fixing this ldap intergration.  My question is does this  actually work?  Im going to try on some test accounts but Ive learned not to trust cisco documentation.

[Aaron Harrison · Accepted solution]

Hi

Yes, it works... I've done it once.

I think I ended up making up a simplified CSV that contained just a few core fields and then letting the rest of the info sync in from LDAP next sync, but the documented procedure is OK.

Regards

Aaron