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Cisco Jabber for Windows Voicemail issue

Sergey Svishenko
Enthusiast
Enthusiast

At this I'm in processing of implementation Cisco Jabber UC solution for big Company.
I use CUCM 9.1.2, Cisco IM and Presence 9.1.2, CUC 9.1.2, Cisco Jabber for Windows 9.6.1.
I have issue in Cisco Jabber with VoiceMail Integration - when I leave voice message for any user,

than this message is arrived only him Cisco IP Phone, but not in him Cisco Jabber.

From Cisco Jabber Connectivity status in help menu I see that VoiceMail service is successfully connected

and I see VoiceMail button in Cisco Jabber.

How can I resolve this issue?

3 Replies 3

George Thomas
Advocate
Advocate

Have you configured the UC Service profile on CUCM with both Voicemail server and mailbox servers?

Please rate useful posts.

Yes.

Hello!

At this moment problem is resolved, it was russian symbol in CUC username.

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