06-29-2015 05:29 AM - edited 03-19-2019 09:45 AM
hi
i'm using cisco mediasense 10.5
recently i faced a problem , when i access to search and play page i found some calls marked with exclamation sign
and when checked Media Partition Management i found that the record partition has 90 percent of usage !!!!!!!!!!! and also configure media partition is grayed
i don't know why
could you help me please
please find the attched fils
06-29-2015 06:01 AM
Hi,
MediaSense disk management is explained here
http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/mediasense/10/srnd/CUMS_BK_MC36D963_00_mediasense-srnd_chapter_0100.html
HTH
Manish
06-29-2015 06:21 AM
hi
but i couldn't configure Media partitions option is grayed
what should i do
06-29-2015 09:58 AM
Hi,
This may require resizing exisiting harddisk to the original size using vsphere, based on OVF template reference for hard disk space. I would suggest engaging TAC.
HTH
Manish
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