Cisco Prime Collaboration Assurance LDAP integration issue

[ahmed-hassan1110]

HI,

     I have Cisco Prime Collaboration Assurance 9.0.0-24376 with patch bundle 3, and although I added the LDAP successfully to CPCA server and when I perform test connection it gives me the connection is successful with the LDAP server, then I added the users from user managment using the same user name as per the user account on the LDAP and check the LDAP user check box.

but when the user try to login to the CPCA using his LDAP account an error message appear telling that either the username or password is incorrect.

so any ideas please ?

[Joseph Martini · Accepted solution]

The assurance server binds with CN, not sAMAccountName to the LDAP server, make sure you type in the user name such as "John Doe" instead of jdoe.  Check if that works.

[ahmed-hassan1110]

thanks Joe, it works, u r the best 

[Joseph Martini]

You're welcome, glad it worked for you.