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Cisco Prime Unified Communications Management Suite and Cisco Prime Collaboration Manager are entering EOL – replaced by Cisco Prime Collaboration


The Cisco Prime Unified Communications Management Suite (UCMS) 9.0 and Cisco Prime Collaboration Manager (CM) 1.2 are entering End-of-Life, replaced by Cisco Prime Collaboration. The End-of-Sale date, the last date to order the product through Cisco point-of-sale mechanisms, is July 3, 2013.

The initial release of Cisco Prime Collaboration is version 9.0 and replaces Cisco Prime Unified Operations Manager (UOM), Cisco Prime Unified Service Monitor (USM), Cisco Prime Unified Provisioning Manager (UPM) and Cisco Prime Collaboration Manager.  The Unified Service Statistics Manager (USSM) historic reporting features will be included in the Cisco Prime Collaboration 9.5 release, planned for April, 2013. 

Major upgrades are available for existing UCMS customers, or UCMS customers may now purchase PASS (Prime Assured Subscription Service) in which case the upgrade to Cisco Prime Collaboration 9.0 is included. PASS has been created to provide a way for customers to pre-purchase major software upgrades for Cisco Prime products, beginning with Cisco Prime Collaboration 9.0.

In addition to the convergence Cisco Prime UCMS and Cisco Prime Collaboration Manager into one product, other significant new features available with Cisco Prime Collaboration 9.0 include:

  • Increase in scale from 60,000 to 150,000 endpoints supported
  • Updated, easy-to-use graphical user interface
  • Integrated alarms with new correlation engine, reducing alarms to those that require action
  • Self-care provisioning module that enables users to change preferences, reducing IT overhead
  • Cisco Prime Assured Subscription Service (PASS) available (as mentioned above)
  • One VM for Assurance and one or two VMs for Provisioning (>10,000 endpoints)
  • SAS (Software Application Support) replaced by ESW (Essential Operate Service)
  • Software images delivered as Linux .OVA, sized for endpoint count with MAC license association

UCMS, CM and Cisco Prime Collaboration all support Cisco Unified Communications 9.1 networks and earlier, however, Cisco Prime Collaboration will be required to manage all future Cisco UC releases, such as UC 10.0.

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