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Cisco UC integration for Lync not showing "On the phone"

Jim Schewe
Level 1
Level 1

I'm using the Cisco UC integration for Lync 2010 and so far it's been working well but in reading through the documentation, it looks like I should see "On the Phone" when someone is on the phone. Currently their status just shows as "Busy".   Is there a reg entry that I'm missing?                  

4 Replies 4

Chris Deren
Hall of Fame
Hall of Fame

What type of integration are you doing? Is it CUCI-Lync or RCC?

Chris