06-13-2017 03:22 AM - edited 03-19-2019 12:32 PM
Hi,
We are planning to migrate our Enterprise Cisco UCCE environment ( ICM, Finesse, CUIC and other), we actually want to remove the existing hardware which is on lease and planning to host these environment on new hardware.
Before we actually migrating the agents from old UCCE environment to new one, we are planning to test the new environment with all features and then migrate the users to new system. To setup this scenario what is the best approach which wont disturb production environment and with the help of parallel infrastructure we can test the features and if everything working fine then we actually migrate the agents.
Can you please help me to find a tool or procedure like PCD ( Prime Collaboration Deployment ) for CUCM to migrate or upgrade the cluster, in UCCE migration.
Thanks,
Nagesh
+91-809-535-4321
Solved! Go to Solution.
06-15-2017 03:48 AM
Hi Nagesh,
Try posting this query under Contact Center section below
https://supportforums.cisco.com/community/5926/contact-center
HTH
Manish
06-15-2017 03:48 AM
Hi Nagesh,
Try posting this query under Contact Center section below
https://supportforums.cisco.com/community/5926/contact-center
HTH
Manish
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide