12-26-2019 09:47 AM
Is there a possibility to display the incoming call queue in the user interface of the Unified Attendant Console Standard edition?
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12-26-2019 12:18 PM
There is no queue in CUACS, so there's no such option.
12-27-2019 06:45 AM
Advanced Attendant Console does, when an operator belongs to multiple queues she/he can see on the left panel of the app to which queue the call arrived to.
12-27-2019 07:36 AM
Here is link to the data sheet:
Here is link to user guide:
where you can read "Queues Pane" and "Queued Incoming Calls Pane" sections.
I am sure you can also google for some videos on "Cisco advanced attendant console" to see it in action.
12-26-2019 12:18 PM
There is no queue in CUACS, so there's no such option.
12-27-2019 05:55 AM
12-27-2019 06:45 AM
Advanced Attendant Console does, when an operator belongs to multiple queues she/he can see on the left panel of the app to which queue the call arrived to.
12-27-2019 07:00 AM
12-27-2019 07:36 AM
Here is link to the data sheet:
Here is link to user guide:
where you can read "Queues Pane" and "Queued Incoming Calls Pane" sections.
I am sure you can also google for some videos on "Cisco advanced attendant console" to see it in action.
12-27-2019 08:42 AM
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