Cisco Unified CCx Historical Reports - not generating 24/7 Data

[shelley.chisholm]

Hi there,

When I'm running reports on Version 8.5 {1.10}, the data returned is for 6am-6pm

How can I configure my settings to enable 24/7 data to be returned?

Appreciate your assistance!

thanks

Shelley

[Dan Lukes]

You should not ask in random communities if you wish for assistance.

Please, use blue [ EDIT ] button to move your question to Unified Communications Applications

.