05-22-2008 12:10 AM - edited 03-18-2019 08:59 PM
Hello,
I have a test environment with a CRM 3.0 server, 2 Windows XP Pro (SP2) clients.
In this test environment I have installed Cisco Unified MSCRM Connector server and client.
Most of the functions are working fine except for the yellow dial button on the client, it doesn't send any thing to the phone (the log doesn't show any entry) but the phone call activity does show up!
When I right click the client icon in the system tray and click âMake phone callâ and enter a number the phone rings so that way it's working.
It is a fresh install of the Client.
Does anyone have a suggestion where to search, I have been searching on google for a while but can't find any thing.
Gerrit jan
The Netherlands
05-28-2008 12:19 PM
What version Cisco Unified CRM Connector Server/Client are you using?
What version Cisco CallManager or CallManager Express are you using?
All of the features of the CRM Connector Client are documented here.
05-28-2008 12:24 PM
I'm sorry for not sending an reply.
I made an mistake, the button is for opening an Phone Call Activity. So the button is working perfectly :D
07-17-2008 06:37 AM
Hello,
i have two question for Cisco Unified CRM 4.0 Connector Server/Client for CME 4.2:
1) is possible use only CRM Connector client software without CRM Connector server software. If yes, what features i don't have in this scenario?
2)can you tell me how to find the codes for ordering these products? i've only find codes for Connector for MS Windows, as SW-UCC-CME or SW-UCC-CLIENT-1.
Thanks a lot.
.
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