03-04-2011 06:47 AM - edited 03-19-2019 02:30 AM
Hi,
we have been running unity 8.0 and have purached Cisco software support upgrade with it. We are now going to imlement a failover server, my question is that can I get a Cisco Unity upgrade license with failover enabled with my support contract without paying for it? or do I have to purchase the failover license from Cisco.
I have this line item in my Cisco PUT. Is this what I need to order to obtain a license with failover at no cost?
UNITY8-UPG-UWL-K9= | Unity 8.x Upgrade License |
03-04-2011 07:19 AM
Hi Nkechi,
Sadly the Failover License is not free
You are looking for this part#;
UNITY8-FO-ADD Unity 8.x Add Failover
Cheers!
Rob
03-04-2011 09:17 AM
Thanks Rob,
I did not think it would be free, but the vendor I am dealing with was of the impression I can order the upgrade from Cisco PUT and get the failover for nothing because I purchased Cisco UCSS.
I have contacted Cisco licensing to see what they have to say.
Cheers
Nki
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