Cisco Unity Connection 8.0 / access to the user configuration is very slow

[joergklopottek]

Hello!!

The access to the user configuration is very slow. When you click on an user it need about 2-3 minutes until the configuration sidewill be loaded.

What could be the reason?

How is it possible to load the user configuration a little bit faster?

A restart of the Cisco Unity Connection was done.

The user will be imported from the CallManager.

Cisco Unity Connection 8.0.2.40000-12

WebBrowser: Internet Explorer 8.0

Same result with Mozilla Firefox 3.6

Any ideas?

Thank you!!!

Joerg K.

[Marcel Ammann]

Hello Joerg,

could it be possible that you have some problems with the AXL integration for example wrong /dead server IP:

CSCth86004 Import page takes long time to load if AXL integration is broken

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCth86004

Kind regards,

Marcel Ammann

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