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cisco unity connection default greeting

dinesh joshi
Level 1
Level 1

Hi ,

I am working with unity  connection 7.0. I want to replace the default voice mail greeting "hello cisco unity connection messaging system. From a touch phone telephone you may dial an extension at any time ........................" with the prompt we have recorded for the callers greeting and instruction.

I am not able to understand how to replace this greeitng.

Regards,

DInesh

2 Replies 2

bvanturn
Cisco Employee
Cisco Employee

Go to

Call Management > System Call Handlers > Opening Greeting > Edit > Greetings > Standard

There you can replace the greeting.

Hope that helps.

thanks for reply.

by replacing only standard greeting will it replace all the prompt which are being played in series when any call comes on

voice mail no.there 3-4 prompts are being played in series like " hello cisco unity connection messaging system............,

please enter directory no................, please leave your voice msg after the beep....................., to play the msg press 1 and to forward the message press 2................to re-record the msg press 3..................

actually our requirement is to play all this prompt in regional language..